1. DATA CONTROLLER
The controller responsible for the processing of personal data collected through this website is:
Company name: Temra Gestion Integral, S.L. Registered address: Avenida de Méjico 12, Edificio Montemijas B, Local 1, 29650 Mijas, Málaga, Spain CIF: B19935485 Email: admin@temra.net Telephone: +34 951 717 538
Commercial Registry: TEMRA GESTIÓN INTEGRAL, Registro Mercantil de Málaga, Tomo electrónico, Folio electrónico, Hoja MA-183612
Data Protection Officer: TEMRA has not appointed a Data Protection Officer, as this is not required under applicable legislation given the nature and scale of its data processing activities.
2. PURPOSE OF THIS POLICY
The purpose of this Privacy and Data Protection Policy is to explain how Temra Gestion Integral, S.L. collects, uses and protects personal data provided by users through this website.
Personal data will be processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and other applicable legislation.
3. PERSONAL DATA WE COLLECT
Depending on how you interact with the website, we may collect the following personal data:
First name and surname.
Email address.
Telephone number.
Country or place of residence.
Information regarding your area of interest.
Any information voluntarily included in the message or enquiry submitted through the contact form.
We only request the information necessary for the purposes described in this policy.
Providing your name and email address is necessary for us to respond to your enquiry; without this information we will not be able to process your request. Providing other information requested in the contact form is optional.
4. HOW WE COLLECT YOUR DATA
Personal data may be collected when you:
Complete and submit a contact or enquiry form.
Contact us directly by email or telephone.
Otherwise voluntarily provide personal information through the website.
5. PURPOSES OF PROCESSING
Personal data submitted through the website may be processed for the following purposes:
To respond to enquiries and requests for information.
To contact you regarding your enquiry.
To provide information about our properties, developments, services or areas of interest where this is directly related to your enquiry.
To manage and follow up on communications initiated by you.
To comply with applicable legal obligations.
To protect the security and proper functioning of the website.
Personal data will not be used for purposes incompatible with those described above without providing the relevant information and, where required, obtaining the appropriate legal basis or consent.
6. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, the processing of personal data may be based on:
6.1. Consent
Where consent is required by applicable law, personal data will be processed on the basis of the user’s consent. Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.
6.2. Pre-contractual measures
Where necessary, personal data may be processed in order to respond to a user’s request or to take steps at the user’s request prior to entering into a contract.
6.3. Legal obligations
Personal data may also be processed where necessary to comply with legal obligations applicable to Temra.
6.4. Legitimate interests
Where applicable and where the relevant requirements are met, processing may be based on Temra’s legitimate interests, provided that such interests are not overridden by the rights and freedoms of the data subject.
7. DATA RECIPIENTS
Personal data submitted through the website is initially received and processed by:
Temra Gestion Integral, S.L.
Temra does not sell or rent personal data to third parties.
Where third-party service providers process personal data on behalf of TEMRA, this currently includes providers of CRM and contact form management (HubSpot), website analytics (Google Analytics), marketing (Google Ads, Meta, LinkedIn), and embedded third-party content or functionality (Google Maps, YouTube, WhatsApp Business). Appropriate contractual and organisational measures are applied in accordance with applicable data protection legislation.
8. INTERNATIONAL DATA TRANSFERS
Some of TEMRA’s third-party service providers, including HubSpot, may process personal data outside the European Economic Area (EEA). Where this occurs, TEMRA ensures that appropriate safeguards are in place in accordance with the GDPR, such as Standard Contractual Clauses approved by the European Commission. Users may request further information about these safeguards by contacting admin@temra.net.
9. DATA RETENTION
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and, where applicable, for the period required to comply with legal obligations or to establish, exercise or defend legal claims.
As a general rule, personal data submitted through the contact form is retained for up to 12 months from the last interaction with the user, unless a longer period is required to comply with legal, tax or accounting obligations.
Once the applicable retention period has expired, personal data will be deleted or anonymised in accordance with applicable legislation.
10. DATA SUBJECT RIGHTS
Users have the right, subject to the conditions established by applicable law, to:
Request access to their personal data.
Request the rectification of inaccurate or incomplete data.
Request the erasure of their personal data.
Request the restriction of processing.
Object to certain processing activities.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
To exercise these rights, users may contact:
Temra Gestion Integral, S.L. Avenida de Méjico 12, Edificio Montemijas B, Local 1, 29650 Mijas, Málaga, Spain Email: admin@temra.net
The request should identify the right being exercised and provide sufficient information to verify the identity of the requester where required.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if they consider that their personal data has been processed in breach of applicable data protection legislation.
AEPD website: https://www.aepd.es
Users residing in the European Union or the European Economic Area may also lodge a complaint with the data protection supervisory authority of their own country of residence. A full list of national data protection authorities is available at: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
11. CONFIDENTIALITY AND SECURITY
Temra treats personal data confidentially and implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no transmission or storage system can be guaranteed to be completely secure.
12. DATA PROVIDED BY THIRD PARTIES
If a user provides personal data relating to another individual, the user must ensure that they have the necessary authority or legal basis to provide such information and that the relevant individual has been informed where required by applicable law.
13. CHILDREN’S DATA
This website is not specifically directed at children.
Temra does not knowingly collect personal data from children where such collection is prohibited by applicable law.
14. AUTOMATED DECISION-MAKING AND PROFILING
Unless otherwise stated and where required by law, Temra does not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on users.
15. LINKS TO THIRD-PARTY WEBSITES
This website may contain links to third-party websites.
Temra is not responsible for the privacy practices, content or security of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
16. CHANGES TO THIS PRIVACY POLICY
Temra reserves the right to update this Privacy and Data Protection Policy where necessary to reflect changes in legislation, regulatory requirements, website functionality or processing activities.
The current version will always be made available on this website.
Last updated: October 2026